- Database (SQL Server R2) / System's Backups and Recoveries.
- Making and Restoring System's / Servers Clones.
- User Roles in Active Directory Users and Computers
- Installing and configuring computer/Server hardware operating systems and applications
- Monitoring and maintaining computer/Server systems and networks
- Creating, Deleting or updating VLANS in Switch Configurations
- Taking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Replacing parts as required
- Installing, Monitoring and Managing CCTV Camera’s \ DVR’s.
- Providing support, including procedural documentation and relevant reports
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Setting up new users’ accounts and profiles and dealing with password issues
- ERP (Microsoft Dynamics Ax) Expertise Includes:
- AX ,SSRS,MR & EP Deployment in IT infrastructure.
- Microsoft Dynamics AX Client & Server (Installation / Configuration).
- Data Transmission or Manipulation in MS Dynamics AX (Retail POS+ wholesale Schema).
- Jobs, Statement Posting, Statement Posting Issues, Maintaining Connection Profiles.
- Trade agreements in AX (Amongst Customers, Customer Groups, Items, Item Groups)
- Creation and rectification of Customers,Vendors and GL Accounts,User based Security Roles etc
- Supply chain Management
- (Inventory Management & Warehouse Management and Adjustments.
- Maintaining Profiles for Retail POS to HQ connectivity (Hardware profiles, Posting Profiles, Synch service Profiles ,Asynch etc)
- Responding within agreed time limits to call-outs
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing many open cases at one time
- Rapidly establishing a good working relationship with customers and other professionals and stake holders, e.g., software developers/ Solution Providers
- Testing and evaluating new technology
Last Resume Update | March 10, 2019 |
Address | Dubai, United Arab Emirates |
zaeemshah494@gmail.com | |
Phone Number | +971581581923 |
Experience
Senior IT & ERP Infrastructure
• IT Administrator
o Design and build Client’s & In-house IT & AX Infrastructure on physical machines and virtual machines
o OS Installations on PC’s, laptops , Server & Desktop Systems with Raid Configurations
o Virtualization in Hyper-V, Oracle VR Box, VM Ware & ESXI VM’s Backup and Restore)
o Disaster Recoveries & Troubleshoot issues with IT & ERP Infrastructure, FTP Servers , Shared Storage
o Server Systems / SQL Databases Backup and Recoveries , System Clones
• ERP (Microsoft Dynamics AX) Administrator
o Demo VM’s of AX2012 R3 , D365 FO etc
For Production & UAT, Installation & Configuration of:
o AOS Server with Cluster / AX Client
o Enterprise Portal
o Management Reporter
o SSRS Reporting services tools
o A sync Server / Client
o AX Retail POS with Online & Offline DB’s
Assistant Manager IT
• IT System Administration
o Managing LAN’s, WAN’s & System Administration.
o DR (Disaster Recovery)System/Servers/ ERP Database Backups & Recoveries
o Hardware + Software, Cctv’s, IP phones , Attendance Machines Installation and troubleshooting
o OS Installation & Troubleshooting issues related to Laptops, Server Systems, Computers and Printers
o IT Procurement / IT Inventory Maintenance with Vendors Coordination
o Designed and installed New Data Center
• ERP (Microsoft Dynamics AX) Administrator
o AX End To End project Deployment
o Support / Operations OS/AOS & Others Prerequisites Installations.
o Organization Hierarchy, Retail, POS, Trade Agreements, Financials Basics, Jobs Operations, Inventory & Warehouse Management (SCM), Profiles, General Ledger ,User Security Rolesetc.
IT Intern
• Installations of OS, Repair and maintenance and Upgradation of Systems Hardware and Software
• Resolving issues of clients remotely and On Desk.
• Gather info about new patches and updates
• Making and restoring System clones
Education
BSCS (Bachelors in Computer Science)