• Competent , enthusiastic , leader in health and fitness with high work ethic and exceptional project management skills looking for new challenging opportunities.
  • Proactive , efficient team player with great problem solving motivational skills
  • High time management and communications capabilities to uphold standards that are professional
  • Dedication to provide high quality customer service with the aim to increase profit gain
  • Direct and oversee teams to improve competencies and knowledge to excel in their respective departments
  • Continuously striving to improve on methods and techniques of fitness  training and always go above and beyond to accommodate clients and co-workers to assist with time scheduling

WORK EXPERIENCE : 2014 - present

  •  Working independently as a personal fitness trainer , group training instructor and sports masseuse
  • Screening,  assessing , guiding and setting goals for a healthier lifestyle that can be sustainable
  • Evaluation and application for need of sports massage

2009 - 2014

  • Directed and guided general operations of gym management.
  • Proactively and professionally handled customer complaints with concise feedback
  • Led team workshops and training sessions to ensure staff competencies in order to always give the best customer service
  • Managed group class schedules to ensure well informed trainers for the position

1999 - 2005

  • Acted as Junior Supervisor to ensure smooth operations of all different departments within the company structure
  • Leading by example to always live up to company standards by following policies and procedures as well as motivating staff to follow that path
  • Communicating with top management daily about projects completed and other prospective project planning and management
  • Instilling high level of work ethic to always prove confidently to be a great ambassador
Last Resume Update February 18, 2021
Address Franschhoek, South Africa
E-mail yolandehill@gmail.com
Phone Number +27834400096
Website http://linkedin.com/in/yolande-hill-94a29635

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