Customer service

Improving patient satisfaction, customer service and the customer experience, and, of course, HCAHPS scores:  Here are seven bullet points I find myself emphasizing frequently (as a consultant and professional keynote speaker) in hospital and other healthcare environments.

1. Strive to deliver service on the schedule of your patient, not just a schedule that happens to be convenient for your institution.

Last Resume Update October 2, 2018
Address Dubai, United Arab Emirates
Phone Number 00971503868835
Website http://Gulf

Contact Candidate