Omanair customer service


Mobile: 00968 93080844. Nationality: Omani. Muscat, Oman


Personal profile

I am a highly experienced Customer Service professional. Who comfortably interact with all levels of the public and organizations. I am able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service as well as making decisions independently and quickly with minimal escalations.

Key skills

Excellent listening skills, oral and written communications.

My skills over verbal and written communication improved to an effective level. As an imminent result, my confidence against individuals and larger groups was boosted.

Excellent problem solving and negotiating skills.

Working confidently within a group, contributing my own ideas effectively, taking more than just my share of the responsibility, being assertive, rather than passive or aggressive, accepting and learning from constructive criticism and giving positive, constructive feedback to others.

Tri-lingual (English, Arabic)



High School Certificate diploma Mabellah



English course and Microsoft office application

Work experience


Oman AIR Airline Customer Service Agent

Commonly work at airline ticket counters and boarding gates as well as dealing with all passengers’ enquiries.

2015- 2016

National life &General Insurance Company SAOC

Worked as an insurer through Oman Arab Bank. Help policyholders manage risk efficiently through providing insurance products, and paying the claims covered by their insurance policies.

    2014- 2015

Qatar Airways Airline Reservation Center

Handle incoming or outgoing customer calls, flightsbooking inquiries, customer complaints or support issues.

    2011- 2012

Friende Mobile

Selling and marketing friende SIM cards and modems.

    Hobbies and Interests

Sports – Gym, Reading

Last Resume Update September 6, 2018
Address Seeb, Oman
Phone Number 93080844

Contact Candidate