Dependable, Result oriented professional with experience in customer service environment. Do extremely well in fast and pack environments as well as motivating and supervising staff, to maximize productivity and hence company’s profitability. Committed to excellence. Works as a part of a team as well as an independent.
|Last Resume Update||May 11, 2019|
• Dealing with all major car rental brokers, Transfer service companies and international event companies worldwide in order to cover their needs and requirements in Qatar market in car rental and ground transportation.
• Liaising the terms and conditions as per the Qatar rules and regulations with our company standards.
• Coordinating with the business partners about the rates, duration of contract, termination clause and commission structure.
• Introducing promotions with respects to events and promos in the market.
• Handling all the customer inquiries and disputes with utmost satisfaction while ensuring all the customers are treated with our excellent services.
• Training the staff regarding the terms and conditions with our various partners as per the contracts along with documentation verification.
• Renting, Leasing of vehicles( Salon Cars, Luxury Cars, Busses and all types of Four Wheel Drives) for short term and long term with respect to the customer's requirement
• Recoveries and Replacement during an Accident and Regular Maintenance
• Invoicing, Payment follow ups.
• Renewal of Insurance and Road Permit of the Entire Fleet and Fleet Management.
• Legal Advices during an Accident and Consultancy for budget rentals.
• Second hand car sales.
• Recruitment of new drivers.
Diploma in Computer Technology
Three years course in information technology