An exceedingly competent results driven, customer orientated and logically driven Senior Fzacilities Manager/Director with proven Operational, Technical and Commercial experience across a diverse range of market sectors with a passion for delivering exceptional system performance and resultant customer service, having 25+ years’ experience both as Service Provider and Client in managing significant technical and customer focussed operations with stringent contractual and financial KPI’s/SLA’s and Quality Service Rebate penalties:

• “regulated “complexes and facilities – airport facilities including baggage systems, security compliance, airfield lighting & operations, railways, HV/LV networks.
• “Iconic” corporate head office complexes and redevelopments including hotels, retail malls, residential as well as single and multiple tenant occupancies
• “System critical” data centres, flight training centres and shipping (oil tankers) including all propulsion, cargo discharge/backloading and associated support systems.

Applying the principles established during military style Merchant Navy apprenticeship and subsequent career promotions, a proven record of technical and operational competence has been established and continual innovation in their efficiency in addition to those in customer services, security and safety processes in all areas of Facilities Management both “hard and soft” in numerous market sectors.

Effective communication, management and developed leadership skills enable clear visions and direction messages to be delivered to a wide range of audiences both culturally and professionally across the full range of reporting requirements associated with the operation and management of Facilities such as Safety and Security, Performance, Finance, People.

Recognised as being logical, analytical and having an innovative approach to problem solving.  This ensures positive response to variety and the opportunities of change and development of the working environment and to take on such opportunities with a passion, thus pro-actively contributing to business strategy.