Age: 29 years old
Mobile: +971 56 775 5218
Email address: [email protected]
Location: Sharjah, United Arab Emirates
Multilingual professional with + 6 years of experience in diverse fields; driven into business need by code of discipline to overcome designated plans & expectations. Outgoing and detail-oriented contributor who's resilient to build and maintain professional relationship with deep sense of teamwork and cultural sensitivity.
Media Executive, Middle East Media Services
Oct 2011 – Mar 2014 Cairo, Egypt
Booking the commercial spots, handling the rotation of spots after/before and inside content.
Keeping up with clients to make sure that booking orders go in parallel with the done deal.
Monitoring and tracking airing reports in order to communicate missed spots with clients for reallocation.
Service Advisor, Al Hilal Bank
Aug 2017 – Present Sharjah, United Arab Emirates
Clarifying information on given services and products.
Research every issue comes up within financial transactions, providing solutions and alternatives.
. Seize the opportunities to sell products when they arise.
Contact Center Agent, Teleperformance
Sep 2014 – Feb 2017 Cairo, Egypt
Identifying customer's needs by proper probing questions and assist them accordingly.
Build sustainable relationships and engage customers by taking extra mile.
Meeting quality assurance requirements and other key performance metrics.
High Institute for Tourism & Hotels Oct 2005 – Nov 2009 Cairo, Egypt Bachelor's Degree in Tourism
- Commercial Media Techniques, Middle East Media Services.
- Personal Banking Essentials, Al Hilal Bank.
- Emotional Intelligence, Teleperformance
|Last Resume Update||September 12, 2018|
|Address||Sharjah, United Arab Emirates|