Wagamama Team Leader


#480 San Diego Street, Bancal, Meycauayan City Bulacan

Mobile: +973 3419 0890

Email: justinekevinj@gmail.com




Looking for a Restaurant Supervisor job to provide superior customer service to guests, ensure compliance with health and safety rules and regulations, and supervise staff.



Team Leader | Wagamama Bahrain

October 2015-Present | Bahrain City Centre

  • Provided guests with an exceptional dining experience and quality service.
  • Answered questions about menu selections and suggesting menu items and add-ons to increase revenue.
  • Handle all routine customer problems, ensuring all concerns were corrected and customers left satisfied.
  • Responsible for training new employees for a fast paced, customer service focused environment.
  • Responsible for delegating all closing tasks to fellow employees, and staying until all duties and tasks were completed.
  • Recognized as a top performer and awarded ‘Employee of the Year’ 2015 & 2017.


Crew Member | Greenwich

September 2014-March 2015 | SM City San Lazaro

  • Maintained serving standards and followed all regulations while performing duties.
  • Serve customers quickly and properly in a polite and courteous manner.
  • Work with other crew members to ensure that all guests are being helped
  • Maintaining a clean and safe work environment.




  • Food allergy knowledge
  • Sanitation requirements
  • Inventory management
  • Safe food handling
  • Ordering and invoicing
  • Team leadership
  • Customer service oriented
  • Employee training and development




  • Bachelor Of Science In Hotel And Restaurant Management

April 2013 | Our Lady of Fatima University Valenzuela Campus



  • National Finalist of Table Setting Competition | Chefs on Parade 2013
  • National Finalist of Table Setting Competition | Chefs on Parade 2011



Cost Control Clerk | Midas Hotel and Casino

June 28-September 29, 2012 | 2702 Roxas Boulevard Pasay City 1300 Philippines

  • Assist in the monthly food and beverage inventories count and extension.
  • Ensure proper storage and issuance of all food and beverage items.
  • Cost all food and beverage items, input these costs into the point of sales system.
  • Operation inventories and reconciliations.
  • Price all food and beverage storeroom requisitions.


Waiter | Flavours of China

April 06-May 17, 2011 | SM The Block-Quezon City Branch

  • Delivered food items in a professional and timely manner.
  • Provided customers with checks and took payments.
  • Cleaned tables and performed other task to assist servers.
  • Answered guest questions about the menu & facility.


Waiter | Café Lorenzo

May 23-July 07, 2011 | 120 McArthur Highway, Valenzuela City

  • Obtained food and drink orders and delivered them as presentation standards.
  • Cleaned tables and performed other task to assist servers.
  • Answered guest questions about the menu & facility.
  • Provided customers with checks and took payments.



  • Effective Team Leaders’ Guide to Teamwork and Team Building | BusinessCoach

March 09, 2018 | San Juan City, Metro Manila


  • Integrated Pest Management Program | Orkin

February 29, 2016 | Wagamama Bahrain City Centre


  • Good Food Safety Practices, Cross Contamination | Reza Hygiene

November 09, 2015 | Wagamama Bahrain City Centre


  • System-Micros Fidelio Seminar | Hyatt Hotel & Casino Manila

September 05, 2010 | 1588 Pedro Gil Corner MH Del Pilar, Malate Manila


References available upon request.


I hereby certify that the above information mentioned is true and correct.




Justine Kevin E. Jalos

Last Resume Update September 27, 2018
Address Manama, Bahrain
E-mail justinekevinj@gmail.com
Phone Number +973 34190890

Contact Candidate