Dedicated QHSE Manager with extensive experience in cost savings, cost control thru various Management Systems and Quality tools. Expert in process re-engineering, process mistake proofing, eliminating waste and saving. Vast knowledge of Risk Management, Risk assessing, risk categorization and risk control measures. Competent on accurate KPIs deploying, KPIs measuring and monitoring and achieving KPIs successfully. Setting up complete Management System for new companies, re-structuring management system for regular companies for better achievement.ü Develop QMS, EMS, IMS, HSMS, Certification and Surveillance.
ü QHSE Trainings/ QHSE Coaching & Team Building. TQM/ EFQM implementation.
ü Process Re-Engineering. Risk Analysis & Control Measures.
ü Auditing, Inspections and Assessing.
ü Customer relation
ü Problem solving techniques/ Time management
ü Risk mitigation techniques
ü Oral and written communication skills
ü Excellent analytical and methodical skills
ü Environmental sustainability / Hazard waste management/ Quality control and analysis ü Certified companies with ISO 9001/ ISO 14001/ OHSAS 18001 and maintained the standard with continual improvement.
ü Achieved 0.15 accident/ 100,000 KMs within 2 year and maintained continual improvement.
ü Received RTA Awards for company for the years 2012/ 2013/ 2015/ 2016 by planning, executing, controlling Risk of Buses/ Drivers and roadways.
ü Conducted First party audit/ Second party audit for various firms.
ü Participated in DED - DQA EFQM assessors for the year 2015/ 2016/ 2017.
ü +100 Audits, 100% achievement in most of the audits.
|Last Resume Update||January 31, 2019|
|Address||Dubai, United Arab Emirates|
QHSE Manager & IMR
I joined this company as QHSE Manager & head of department and was reporting to the General Manager.
Performed Gap analysis, SWOT analysis and developed all the necessary documents, VISION, MISSION, policies, manuals, procedures and processes relevant to ISO 9001:2008, ISO14001:2004 & BS OHSAS 18001:2007.
Created focus groups and cross functional teams, got certified successfully on 08.02.2012.
Developed KPIs and Objectives for all the departments/ deployed/ Measured achievement on a quarterly basis.
Developed Internal Auditors and managed Internal Audit Cycle for +7 years. Obtained 100% on customer audits.
Implemented of EFQM. Participated with DED DQA as EFQM assessors for the cycle of 2015, 2016, 2017.
Participation to all the Tenders, participation to Tender clarification meeting regarding QHSE issues.
Developed suitable training modules for workforce and Conducted trainings related to 9001:2015, ISO14001:2015 & BS OHSAS 18001:2007. Developed video based training for drivers for easy understanding.
Structured HSE plan, communicated, developed and calculated Risk for the Drivers Buses and roadways, formulated risk mitigation plan and put preventive measures for all the activities. Developed and conducted various mock-up drills against fire safety, chemical safety, wash bay safety and working on height.
Developed and implemented measuring system DRIVERS SCORECARD to analysis driver’s behavior, accident ratio to selected, filter and retain best drivers to reduce risk and consume less fuel.
Preparation of Projects Environmental based. Implementing Waste Management System.
Attended various program by RTA and Dubai Municipality related to HSE and implemented the requirement at company for abiding legal requirements.
• Processes Re- Mapped to reduce waste, save time and cost control. Achieved reduction of Fuel consumption by 3%.
• HSE - Reduced accident ratio from 0.89/100000 KMs to 0.15/100000 KMs. Achieved 0.74/100000 accidents reduction within 2 years.
• Achieved RTA’s DAST Award for Road Transport Safety for the year 2012, 2014, 2015 and 2016.
• Achieved 90% satisfaction on Voice of Customer survey.
• Achieved successful transition to 9001:2015, ISO14001:2015 & BS OHSAS 18001:2007 on 19.03.2017.
• Achieved 100% Audit at various clients audit.
• Reduction in maintenance cost of vehicle by implementation of processes and monitoring.
Dy. QMS Manager
Prepared Quality documentation for company’s certification to ISO 9001:2008. Established Quality Management System according to ISO9001:2008 QMS. Developed Quality Manual & Procedure Manuals, Departmental procedures, Developed Project Quality Plan, Quality Control Plans.
Analyzing & mapping Process Flow charts, monitoring and measuring processes and it’s continually development.
Successfully certified company to ISO 9001:2008 on October 2009.
Upgraded company’s current Quality Management System (ISO9001:2008) to Integrated Management System (ISO9001:2008, ISO 14001:2004 and BS OHSAS 18001:2007).
Identified Hazard associated to company, developing procedure, conducting Risk assessment, addressing control points. Analyzing company’s compliance to Legal and Local requirements. Emergency Planning, Evacuation planning, conduction various emergency drills.
Recording data for Poor Cost of Quality (Internal Failure, External Failure and Appraisal Cost).
Preparation of Yearly Internal & Eternal Audit Schedule, conducting Audits, generating Audit Reports, Issuance of NCRs and Observations, verifying Action Taken, Follow up Audits and finally Closure of the NCRs.
QMS Controller / Internal Auditor
Company was in to Constructing of Building constructions. I worked as QMS Controller & Internal Auditor. I headed QMS department of the company reporting to the GM. I prepared QMS for the company to undergo ISO9001:2000 QMS certification. Standardized all the processes of IS) 9001:2000. Participated to set measurable Objectives for departments/ functions.
Prepared flow charts for processes and projects. Monitoring process flow charts and making feasible changes for continuous improvement. Participation in Internal Audits and Second Party Audits.
Responsible for complete documentation, CAPA Root Cause Analysis and reporting.
QMS Controller / Internal Auditor
I worked as QMS Controller & Internal Auditor and was reporting to QMS Manager. I maintained QMS Department for all the QMS related documentation in accordance with ISO9001:2000. Established system for proper documentation/ record control from generation of documents till archiving.
Timely updating Quality Manuals, Procedure Manual, Tender Quality Plans, Project Quality Plans, Health & Safety Plans, Pre-Qualification documents, Method Statements etc., “Project Dossiers” of the completed jobs.
Prepared flow charts for various processes. Checked processes on a monthly basis. Monitoring of processes and revising at feasible intervals.
Participated in all Internal Audits. Participated in scheduling of Internal Audits, conducting Internal Audits, Issuance of NCRs and Observations, follow-ups for closing of the NCRs and Observations with corrective action taken.
Conducted root cause analysis and Proposal of quality action for preventing the non-conformances.
Sr. Cargo Executive
Company was involved in Cargo, Freight Forwarding and it had own trading house also. I worked as Sr. Cargo Executive reporting to the MD and handled shipments from Factories till destination. I was involved in preparation of Invoice, Packing list, Customs Declaration documents, L/C related banking documents, issuance of AWB, HAWD.
I Handled shipments moving via Air, Land/Ocean. Planning of the shipments from pick-up till reaching on time in destination. Supervised Payload, air, sea lifting of shipments and 100% met with the deadline.
Communication with abroad clients, setting agency locally, meeting suppliers, monitoring packaging and verification of documents.
MBA - Total Quality / Production Planning & Control / TEchnology Management.
Bachelor of Science - Physics major.