|Location||Riyadh, Saudi Arabia|
|Date Posted||July 20, 2021|
Responsibilities and duties include but are not limited to:
Prepare, supervise and control workshop activities, including the scheduling of work in the service department.
Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service
Assist all Technicians and Apprentice Technicians in the diagnosis of mechanical problems;
Ensure that Technicians and Apprentice Technicians are using their time effectively and efficiently;
Upon completion of normal repairs and/or service inspect and test machinery with the Technician who
completed the job to ensure the equipment has been repaired and/or serviced in accordance with the
customer’s instructions and manufacturers guidelines;
Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
Ensure all customer equipment/machinery is presented back to the customer in a clean and presentable
Check and inspect that all tools are available and maintained in the correct place and that all equipment
is in suitable working condition;
Control and set workshop behavioural standards;
Maintain staff morale;
Advise all new and existing staff of Dealership policies and procedures and adherence to these policies
Set a regular workshop cleaning schedule highlighting employees specific duties;
Make suggestions to management for improvements to the Mechanical Service Department’s operations;
Maintain a well trained workforce and supervise in-house training as required;
Ensure the development and progress of all apprentices;
Assist toward keeping the workshop area clear and clean, orderly and attractive in appearance;
Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner.
Assist in the coordinating after hours call outs and the weekly on call roster.
Interested candidates can send their CV