Service Manager

at UAE Careers
Location Dubai, United Arab Emirates
Date Posted May 5, 2021
Category Management
Job Type FULL_TIME

Description

 

A highly reputed organisation is looking for a qualified Service Manager to join our team in Dubai.

 

Deliverables:

  • Supervise the whole service operations and make sure every single service is carried out at the highest standards
  • Attend to the queries, needs, and complaints of service customers
  • Schedule the work among technicians
  • Control daily workflow and service productivity
  • Communicate with factories regarding warranties, parts delays, issues, etc.
  • Update customers on their service requirements; i.e., status of bikes for service, parts ordered, warranty issues, etc.
  • Follow up on warranty payments and parts orders
  • Lead and guide the after-sales team
  • Making sure the service area is always in order, clean, and presentable to customers

 

Qualifications:

  • Bachelor/Diploma in Mechanical or Automobile Engineering
  • Technical background from automotive industry preferably in motorcycle
  • Technical product knowledge for different manufacturers
  • At least 5 years relevant experience in similar position
  • Details and process oriented person, a motorcycle enthusiast
  • Computer skills, experience of ERP Software
  • Managerial skills and interpersonal skills
  • Excellent time management skills
  • Effective spoken and written communication skills

 

Interested candidates can send their CV

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