Restaurant Manager

at Trader Vic's Bahrain
Location Manama, Bahrain
Date Posted December 6, 2018
Category Management
Job Type FULL_TIME
Work Hours Day
Street Address Manama, Kingdom of Bahrain

Description

Trader Vic's Bahrain is urgently looking for candidates for Restaurant Manager.

 

Trader Vic's is a Polynesian themed restaurant and bar, a franchise originated from Oakland, California. It is situated in the grounds of The Ritz-Carlton Hotel. Restaurant serves fusion food with 130 seats. Its Boathouse bar is known for the famous signature cocktails like Mai Tai and Tiki Puka-puka.

 

If you are young and ready to take on this exciting role, apply with us.

 

Job Description:

  • Act as Head of Department for the restaurant floor and accept overall responsibility for all aspects of the department.
  • Ensure that a high standard of service is delivered by the department at all times.
  • Ensure all guests are satisfied and handle all special requests, issues and complaints as they arise.
  • Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
  • Ensure all tasks are correctly executed throughout the restaurant floor.
  • Plan, organise and allocate the team for the setup and execution of functions and events.
  • Be well-informed with a thorough knowledge of available products and promote promotions, events and guest surveys.
  • Encourage thorough product knowledge within the team.
  • Seek feedback from every customer.
  • Supervise and ensure all inventories are accurately completed at the end of the month, performing spot-checks as required.
  • Assist the General Manager as required, taking on additional responsibilities in their absence.
  • Recognise hard work and talent and promote from within the department as required.
  • Handle escalated complaints and report all issues and complaints to the Operations Manager.
  • Ensure that those you are responsible for operate in accordance with SOP.
  • Support and cooperate with other departments to ensure maximum guest satisfaction
  • Follow all instructions as directed by management.
  • Obey to hygiene, food safety and cleanliness regulations.
  • Ensure regular department meetings are planned and executed to enforce good communication within the team.
  • Issue disciplinary action within the department, as required in a professional and appropriate manner.
  • Be fully aware of the licensing regulations and abide by these rules.
  • Be fully aware of fire and safety regulations.
  • Ensure the department is functioning to maximum capability and developing further by organising regular training.
  • Ensure the daily ENT reports and Captain AVCs are submitted on time.
  • Assist the Restaurant Supervisor to ensure guest survey targets are achieved each day.
  • Find solutions to challenges or consult the General Manager when required.

 

Interested candidates can send their CV

 

Desired Skills

Good Customer Care Skills

Education Requirements

Graduate

Experience Requirements

At least 2 years Experience
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