Field Service Engineer

at Saudi Recruit
Location Dammam, Saudi Arabia
Date Posted February 24, 2020
Category Science & Engineering
Job Type FULL_TIME

Description

 

  • Installs, analyzes, troubleshoots, maintains and services Air Compressor ,Dryers and ancillaries and it related Equipment (Mechanical and electrical) in the field of Saudi Eastern region.

Proactively promotes increased sales of Spare part, service repairs and other aftermarket services within assigned geographical territory and at assigned target key accounts.

 

 

The Role

 

  • Woks to with existing client to ensure providing correct and best service which aiming to maintain the brand name and to grasp all previous service provider customers during transition time.

 

  • Installs, analyzes , troubleshoots, maintains and service Quincy compressor under and its related equipment , this includes Mechanical -Electrical , Etc. which consist all compressor component.

 

 

 

 

  • Support all product qualification and installation, this include learn to new technology and new product .

 

  • Maintain relations between the customer and company on field services and aftermarket sales matters.

 

  • Determines and recommend which products or services best fit customers’ need.

 

  • In conjunction with sales, identifies areas for product improvement or need for new products.

 

  • Maintains Historical log of site visits and writes trip reports and continues to follow up on activities to ensure customers' needs have been satisfied .

 

  • Ensure to collect competitor information and report service hours , activities which was highlighted by Key customer.

 

  • Assist sales channels in selling company’s product & services by providing technical expertise to prospective and established customers.

 

  • Continuous self-reading on Quincy compressor to increase knowledge and competence on installations, start up ,maintenance and related equipment .

 

  • For future , helps in developing new join Service engineers and ensure to train them .

Skills and Experience

 

B.S.C Mechanical or Electrical engineering with minimum 5 year experience on similar field .

Individuals with Air compressor Experience is a plus.(E.g., Screw , reciprocating , oil free Dry and wet compressor , Air treatment , other rotating equipment ).

 

Individuals who have the ability to develop strong customer relationships & promote aftermarket sales and service

 

Working knowledge on electronics, electrical systems and mechanical aptitude.

 

Strong organizational , written and oral communication skills.

 

Works independently with minimum supervision and is a self-starter .

 

Basic computers skills and working knowledge of personal computer environments( Microsoft office , Autocad and CRM interface for reporting)

 

Valid Saudi IQAMA -Saudi Driving License.

 

Interested candidates can send their CV

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